Privacy Policy
Last updated: January 2026
1. Introduction
BestShare ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share information about you when you use our file sharing service.
2. Information We Collect
Account Information
When you create an account, we collect your email address and any profile information you provide.
File Metadata
We store information about files you upload, including filename, file size, upload date, and download count.
Usage Data
We collect anonymous analytics about how you use our service, including page views and download events.
IP Addresses
We temporarily log IP addresses for security purposes (abuse prevention). IP addresses are hashed for privacy and not retained long-term.
3. How We Use Your Information
- Provide and improve our file sharing service
- Process payments and manage subscriptions
- Send you important updates about your account
- Prevent fraud and enforce our Terms of Service
- Comply with legal obligations
4. Data Sharing
We do not sell your personal information. We share data only with:
- Service providers - Companies that help us operate (hosting, payments)
- Legal requirements - When required by law or to protect our rights
- Business transfers - In case of merger or acquisition
5. Your Rights
Under GDPR and other privacy laws, you have the right to:
- Access - Get a copy of your data
- Export - Download your data in JSON format
- Delete - Request deletion of your account
- Rectification - Correct inaccurate data
Use the Data Export and Account Deletion pages to exercise these rights.
6. Data Retention
We retain your data for as long as your account is active. After deletion:
- Account data is anonymized within 30 days
- Download analytics are retained for up to 1 year
- IP hashes are anonymized after 90 days
7. Security
We use industry-standard security measures including:
- Encryption of data in transit (HTTPS/TLS)
- Secure password hashing (bcrypt/scrypt)
- Regular security audits
8. Contact
For privacy questions or to exercise your rights, contact us at privacy@bestshare.example.com